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Video Arts
  Call us on 0845 601 2531 or visit www.videoarts.com Follow us on Twitter  

Dealing with customers who are wrong, rude or rambling

Few of us who deal with customers can hear the words 'the customer is always right', without a deep sigh. Sometimes customers are snappy, picky or just plain rude. We grit our teeth to face our Demanding Customers
 

In this issue:

'How to...' webinar

'HOW TO...' tips for great presentation skills courses

Over 200 trainers joined us for the first in our 'HOW TO...' webinar series in partnership with Training Zone. Watch the recording (requires login) for some handy hints to give your presentation skills training an edge, including exercises and video clips.
Freebie Thursdays

Using video in training - free online sessions

Video Arts is running free, half-hour sessions online, giving tips and advice to help in-house trainers and training consultants to use digital video clips in their training.
digital rental option

New digital rental option at videoarts.com

Use any video in the Video Arts range for just £199 a time. Simply choose your resource and select a start date. Your rental will appear automatically in your My Video Arts area, ready for you to use as many times as you like during the rental period. Browse digital rental videos
  If you need to right-click one of the images in this email to see the pictures it's easy to set up videoarts.co.uk as a 'safe sender' so you don't have to do this every time you receive an email. Select the Actions-Junk Mail menu and pick either the 'Add Sender' or 'Add Sender's Domain' option.  
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