Dealing with customers who are wrong, rude or rambling
Few of us who deal with customers can hear the words 'the customer is always right', without a deep sigh. Sometimes customers are snappy, picky or just plain rude. We grit our teeth to face our Demanding Customers
'HOW TO...' tips for great presentation skills courses
Over 200 trainers joined us for the first in our 'HOW TO...' webinar series in partnership with Training Zone. Watch the recording (requires login) for some handy hints to give your presentation skills training an edge, including exercises and video clips.
Using video in training - free online sessions
Video Arts is running free, half-hour sessions online, giving tips and advice to help in-house trainers and training consultants to use digital video clips in their training.
New digital rental option at videoarts.com
Use any video in the Video Arts range for just £199 a time. Simply choose your resource and select a start date. Your rental will appear automatically in your My Video Arts area, ready for you to use as many times as you like during the rental period. Browse digital rental videos
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